Welcome to your first AI agent
This guide walks you step by step from creating your account to having a fully functional agent answering questions. You don't need any technical experience, just follow the instructions.
⏱️ Estimated time: 10–15 minutes
Go to the Agents page
- 1. In the left sidebar, click Agents.
- 2. You'll see an empty list (or your existing agents).
- 3. Click the blue Create Agent button (top-right corner).
📝 Fill out the creation form:
Agent name:
Choose a name that clearly describes its function.
Description:
Explain what the agent does and what you'll use it for.
Agent status:
Later you can pause it from the agents list or from the configuration page.
✅ Result: Your agent will appear in the list with a green Active badge.
Open the configuration
- 1. On your new agent's card, click Configure.
- 2. The configuration page will open.
- 3. By default you'll be on the Core Model tab.
🎭 Write the System Prompt:
This is your agent's "instruction manual". It defines its personality, tone and boundaries.
Example System Prompt:
You are a friendly and professional sales assistant.
Your goal is to help customers find the perfect product for their needs.
How you should speak:
- Use a warm and positive tone.
- Be clear and direct.
- Use emojis occasionally 😊.
- Ask questions to better understand customer needs.
Important boundaries:
- If you don't know something, admit it honestly.
- Don't invent prices or information.
- If the question is very complex, offer to escalate to a human.
⚙️ Model settings:
Model:
Gemini Pro (recommended to start).
Temperature:
0.7 (a balance between creativity and precision).
Max tokens:
500 (medium-length answers).
Top P:
0.9 (leave as default).
✅ Result: Your agent now has a defined personality and is ready to chat.
💡 This step is optional but highly recommended. If you skip it, your agent will use general knowledge. For specific answers about your products/services, you need to upload information.
Go to the Knowledge tab
- 1. In the agent configuration page, click the Knowledge tab.
- 2. You'll find an area to upload documents.
📄 What to upload (examples):
Product catalog
List with names, features, prices.
Frequently asked questions (FAQ)
Answers to the most common questions.
Company policies
Shipping, returns, warranties, opening hours.
Accepted formats:
How to upload:
- 1. Drag files into the drop area or click Upload.
- 2. Wait for them to be processed (a progress bar will appear).
- 3. When processing finishes, you'll see your documents listed.
✅ Result: Your agent can now answer specific questions based on your information.
Open the test chat
- 1. Go back to the Agents page (sidebar).
- 2. On your agent's card, click Chat.
- 3. A chat window will open.
💬 Recommended tests:
1. Basic question:
Check that the agent introduces itself correctly and explains its role.
2. Question about your information:
If you uploaded this information, it should answer correctly. If not, it should say it doesn't have that information.
3. Off-topic question:
It should say it can't help with that and stay within its role.
💡 If something doesn't work as expected, go back to the configuration and adjust the System Prompt.
✅ Result: You know your agent works correctly and is ready to be used.
Go to the API tab
- 1. In the agent configuration page, click the API tab.
- 2. Click Generate key.
🔑 Key configuration:
Name:
Example: "Main website".
Lifetime:
Select "Permanent" (to start with).
⚠️ VERY IMPORTANT:
The key will be shown ONLY ONCE. Copy it immediately and store it in a safe place. It will look like this: agnt_sk_xxxxxxxxxx.
What to do with the key?
You have two options:
Option A: Hire a developer
Give them the key and the endpoint (you'll find it in the same API tab). They will know how to integrate it into your site.
Option B: Use it later
Store the key and use it when you're ready to integrate. For now, your agent is already working and you can test it from the dashboard.
✅ Result: You have everything you need to integrate the agent into your website.
Congratulations! 🎉
You've completed the basic setup of your first agent. It's now ready to help your customers.